Legal Center

Policies & Agreements

Everything that governs how MOOVR works — for customers, drivers, and MOOV Crew. Select a document to read the full terms.

Platform

Terms of Use The agreement governing your access to and use of the MOOVR platform, website, and services. Privacy Policy How we collect, use, disclose, and safeguard your personal information. Delete Your Account How to delete your MOOVR account and what happens to your data.

Bookings & Payments

Refund & Cancellation Policy Refund eligibility, cancellation fees, and rescheduling terms for bookings. Liability & Insurance Terms Coverage limits, declared value protection, and the claims process for your items.

Drivers & Crew

Driver Onboarding Agreement Eligibility, insurance, compensation, and responsibilities for Drivers and Carriers. Extra Help / MOOV Crew Agreement Eligibility, payouts, safety, and liability terms for MOOV Crew members.